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April 18, 2017 - Premium Access downloads failing

  1. Customers downloading against a Premium Access agreement may be getting errors when attempting to call the /downloads/id endpoint.

    1. {
    2.   "ErrorCode": "OverageLimitReached",
    3.   "ErrorMessage": "User has reached overage limit"
    4. }

    Support teams are looking into this now. Next update in an hour.

    Message edited by Getty Images Matt 1 week ago

  2. Getty Images Matt1 week ago

    This issue has been resolved.

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