Status and Notifications

This page offers status information for the Getty Images API. Updates are posted to this page as quickly as possible once an issue has been identified. If you don’t see something current, it means everything is up and running as expected.

⚠️ 2020-08-25 3:00-5:00 PM PDT - Intermittent authentication errors

  • ⚠️ During this period of approximately 2 hours, we experienced an intermittent issue with authentication. You may have seen some HTTP 500 errors during this time. Engineers are investigating the root cause and formulating plans to prevent this from happening again.

⚠️ 2020-06-11 4:40 AM PDT - Intermittent issues displaying thumbnails/preview images

  • ⚠️ Support teams are working on the issue. Next update when there is a solution.
  • ✅ 2019-05-08 5:30 AM PDT - This issue has been resolved.

⚠️ 2020-04-26 4:40 AM PDT - Intermittent authentication errors

  • ⚠️ We are experiencing an intermittent issue with authentication. You may see some HTTP 500 errors from authentication requests.
  • ✅ 2020-04-26 7:10 AM PDT - This issue has been resolved.