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API Status waiting

    • Usama
    • Topic created 4 months ago

    I m using developer API. Embed option working fine but for the download API i have to use SandBox Test Application API-Key and secret code but unfortunately it status has been written "waiting" for the past 4 hours

    Message edited by Usama 1 week ago

  1. Mark Pitman4 months ago

    Sorry about the wait. Your keys have been enabled.

  2. eduguerra4 months ago

    Hi, I have the same issue. My API key's status has been "waiting" for a month now.

  3. Mark Pitman4 months ago

    @eduguerra Sorry about the wait, your key has been enabled.

    If anyone else reads this and wonders how soon their key should be activated, it should be within an hour or so of signing up. Please contact us using the forums if it takes longer so we can get it enabled!

  4. mcqnyc3 months ago

    Hi, I have the same issue with the API key's status as "waiting" since earlier today. Thanks.

  5. Chris Simmons3 months ago

    Hello, mcqnyc!

    My apologies for the delay. It looks like this API key got stalled along the way and never made it to our system, hence the "Waiting" status. Please create a new key using the same process then reply here so we can make sure it made it through the process.

  6. mcqnyc3 months ago

    Hi Chris,

    Thanks for the reply. I just created a new key and it's currently displaying a "Waiting" status.

  7. Chris Simmons3 months ago

    Hello again mcqnyc,

    I've enabled your new sandbox key.

  8. mcqnyc3 months ago

    Hi Chris,

    Thanks very much for your help!

  9. mcqnyc1 week ago

    Hi. I have a couple of keys I created 2 days ago that are stuck with "Status: waiting" at the moment. Is it possible to get one of them activated please? Or I can create a new one if necessary. Thank you.

  10. Mark Pitman1 week ago

    I've activated one of your sandbox keys.

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