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Associating a sandbox account with a user account

    • WL
    • Topic created 3 months ago

    Hi.

    We're about to sign up to a paid licence, and I'm trawling through your docs to see what we need.

    All fine, until I tried to get /boards/{board_id}/comments and it complained I wasn't authorized. Presume this is because the account at gettyimages.com is not yet linked to the developer one, and/or doesn't have access to the board.

    How can I link the sandbox to the main user account? They're using the same email address.

    Thanks

    Will

    Message edited by WL 3 months ago

  1. Getty Images Matt3 months ago

    Hi Will...

    We need to provide you with a new API key that is connected to your license agreement, and are working with our Sales team to get that configured. Someone will reach out to you with the details soon.

    -Matt

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